Returns/Options to cancel
By law, customers within the European Union have the right to a ‘cooling off period’ within seven working days of their purchase being delivered.
If you decide to return an item to Garden and Orchard Mowers during this period, you will be entitled to a refund of the cost of the item and the delivery charge, we will not refund the return charge.
If you are however returning the items because they are damaged, faulty or in any way defective then Garden and Orchard Mowers will refund the delivery and return fee on receipt of the goods.
We aim to provide high quality products to our customers. Products are covered by the manufacturers guarantee. Although Garden and Orchard Mowers aims to provide our customers with high quality products and takes all reasonable steps to ensure you are pleased with your purchase, unless otherwise stated our products are covered only by the manufacturer’s guarantee. All warranty works are subject to the item being returned to us.
Matters out of our control
We will not be liable to you or in breach of the Contract for delay or failure to perform due to a cause beyond our reasonable control.